7 Things We Do Better

Our specialty is Computer support, Networking support and IT consulting serving businesses in Erie, Meadville and Fairview

  1. We’ll Answer Your Call Promptly - Our Guarantee. Our team of experienced technicians will respond immediately or return to you within sixty minutes or less.
  2. Ultra Speedy Repairs. Your computer network and your time are too important to wait around for computer repair. Our remote network IT support services are the answer to this. You can access your computer network remotely through our network support services. We'll dispatch a technician that same business day, if not.
  3. We Talk Like You Do. You'll get the clear answers to your computer and IT support questions that you deserve. There is absolutely no intimidating "geek speak" by our IT support technicians.
  4. Absolute 100% Satisfaction is Our Guarantee. Expect total satisfaction with our products, IT consulting and technology support services. You can entrust our IT management services for a successful outcome with no hassles whatsoever.
  5. No Disasters Waiting in the Wings. Your network or data will not be damaged, that's a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any significant risks will be addressed with clear explanation as we obtain your authorization before we perform the work. Having your files and data backed up beforehand is another way to go.
  6. Our Guarantee - All Completed Projects Will Be On Time and On Budget. As your trusted company to perform network services, IT consulting or to complete a project, we won't surprise you with unexpected charges as some incompetent or unethical technicians will. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
  7. Expect Accuracy With Our Billing. Each detailed bill from us will be completely accurate - guaranteed. Since you pre-approve all charges, your IT consulting bill will present no "mystery" charges with our computer IT management services.

Damian Derlink
DDS