Protect healthcare data from cybercriminals

Hospitals and other healthcare organizations rely on the integrity of their medical data. Unfortunately, healthcare systems — especially those that involve data entry software, prescription management systems, or electronic medical records — are often targeted by hackers. That’s why healthcare providers must do everything they can to protect highly sensitive medical data. From financial information […]

Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll likely offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll likely break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines, […]

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]

Microsoft 365 signals a new era of productivity for SMBs

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day. Name change Microsoft has time and again shown that they are willing […]

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Why the latest Windows 10 update is blocked on some PCs

Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues The update block is present on devices such as […]

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

Give your home Wi-Fi a boost with wireless repeaters and access points

More and more people are working from home these days, which means a fast, reliable home Wi-Fi connection is more important than ever. If all the Wi-Fi boosting tips you’ve seen on the internet have been to no avail, it’s probably time to take a look at the hardware you’re using. It might be that […]

VoLTE: What is it, and how different is it from VoIP?

Voice over Internet Protocol (VoIP) is a must for today’s businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there’s a new […]